Digital Idiots Or This Is Why I Hate

I think my snark has gone up. I’m not sure if it’s from being in the work market, getting older, or a combination of the two, but I’m more argumentative. It’s possible I’m looking for the balance between being a pushover and a bully. Whatever the case, I think my callers are in trouble.

The last few weeks I’ve been cutting off the idiots mid-sentence, hanging up on the ramblers, and calling out the liars. My boss not only approves of this but it brings him glee. What’s good for the career is good for the soul, right?

Today I got in an argument with a caller over an employee. He asked me if he was back at work. I wanted to know why he thought he was gone. Certainly if you knew him well enough to call him at work, you'd know if he was actually HERE. I don’t think I was asking for much. I explained that I didn’t know all 300 employees personally but would page the shop if he was confident his friend was here.

I looked up the employee later. He hasn’t worked here since last April.

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